Terms of Service

These Terms constitute a legally binding agreement between you ("Participant," "User," or "you") and neuff ("neuff", "Knomaad LLC", "Company," "we," "us," or "our"). Your use of neuff, creation of an account, submission of any form, purchase of any plan, or mere access to any content associated with the Service constitutes your full and unconditional acceptance of these Terms and our Privacy Policy, which is incorporated herein by reference. We reserve the right to modify these Terms at any time without prior notice. Continued use of the Service following any modification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

neuff is an AI-powered founder intelligence platform designed to help aspiring and active entrepreneurs discover the right startup idea, validate it, build it, grow it, raise capital, and scale their business. The Service may include, without limitation:

• AI-powered profile agent conversations and personalised startup idea matching
• Co-founder and advisor matching tools
• Market intelligence, idea validation, and assumption stress-testing agents
• Go-to-market planning, ICP definition, and outbound tools
• Fundraising preparation tools including pitch deck generation and investor outreach agents
• Financial and operations dashboards with AI-interpreted insights
• Team, equity, and governance management tools
• Accounting, expense tracking, and financial reporting tools
• Online community forums and peer support features
• Email communications, newsletters, and marketing materials
• Live or recorded sessions, coaching calls, or webinars
• Third-party integrations, tools, or linked resources

The Company reserves the absolute right to modify, suspend, discontinue, add, or remove any aspect of the Service at any time, with or without notice, and without liability to you or any third party.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract and are not barred from receiving services under applicable law. The Company reserves the right to refuse access to anyone at any time for any reason.

THE SERVICE PROVIDES AI-GENERATED TOOLS, FRAMEWORKS, AND INFORMATION FOR EDUCATIONAL AND PRODUCTIVITY PURPOSES ONLY. THE CONTENT DOES NOT CONSTITUTE PROFESSIONAL LEGAL, FINANCIAL, INVESTMENT, TAX, OR BUSINESS ADVICE, AND DOES NOT CREATE AN ATTORNEY-CLIENT, FINANCIAL ADVISOR-CLIENT, OR ANY OTHER PROFESSIONAL RELATIONSHIP.

AI-generated outputs — including but not limited to startup idea matches, go-to-market strategies, investor lists, pitch decks, financial projections, and co-founder recommendations — are produced algorithmically and may be inaccurate, incomplete, or unsuitable for your specific circumstances. By using the Service, you acknowledge and agree that:

• You will consult qualified legal, financial, and business professionals before making significant decisions based on information provided by the Service
• Any startup ideas, business strategies, or financial projections generated by the Service are not guarantees of outcome or commercial success
• Investor introductions or outreach facilitated through the Service do not constitute a guarantee of funding
• Business outcomes described in testimonials or marketing materials are not guaranteed and may not be typical
• You assume full and sole responsibility for all business decisions made in connection with your use of the Service

THE COMPANY EXPRESSLY DISCLAIMS ALL RESPONSIBILITY FOR ANY BUSINESS LOSSES, FAILED VENTURES, FINANCIAL DAMAGES, OR OTHER ADVERSE EFFECTS ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE OR ANY AI-GENERATED OUTPUT.

You may be required to create an account to access certain features. You agree to provide accurate, current, and complete information and to keep it updated. You are solely responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account. You must notify us immediately of any unauthorized use.

The Company reserves the right to terminate or suspend any account at any time for any reason, including, without limitation, violation of these Terms, suspected fraudulent activity, or at our sole discretion. You will not be entitled to compensation for any such termination.

All fees for the Service are as stated at the time of purchase. By submitting payment, you authorize us to charge the applicable fees. All sales are final unless otherwise expressly stated. The Company reserves the right, in its sole discretion, to issue or deny refunds. We also reserve the right to change pricing at any time without notice.

In the event of a chargeback or payment dispute initiated by you, the Company reserves the right to terminate your access to the Service immediately, pursue collection of amounts owed, and take any other action permitted by law.

Users who activate the neuff Fund module agree to additional commercial terms governing the Success Fee and Warrant arrangement between the user's company and neuff. These terms are set out in the neuff Fund Module Terms Sheet, which must be signed prior to activation of the Fund module. In the event of any conflict between these Terms and the Fund Module Terms Sheet, the Fund Module Terms Sheet shall prevail with respect to the Fund module.

All content, materials, trademarks, logos, trade names, software, AI models, course materials, videos, audio recordings, written guides, images, and other intellectual property available through the Service ("Company Content") are the exclusive property of neuff or its licensors and are protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Company Content solely for your personal, non-commercial use of the platform. You may not:

• Copy, reproduce, redistribute, transmit, sell, or commercially exploit any Company Content
• Create derivative works based on Company Content without express written permission
• Remove, alter, or obscure any proprietary notices or labels
• Use Company Content to train, develop, or improve any artificial intelligence system or model

Violation of this section may result in immediate termination of your access and legal action.

By submitting, posting, or sharing any content through the Service — including but not limited to comments, startup ideas, testimonials, progress updates, or business information ("User Content") — you grant neuff a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from such User Content in any medium or format, for any purpose including marketing and promotional use, without additional notice or compensation to you.

You represent and warrant that you own or have all necessary rights to your User Content and that it does not infringe any third-party rights. The Company reserves the right to remove any User Content at any time, for any reason, without notice or liability.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Harass, threaten, defame, or harm other participants or Company personnel
• Post false, misleading, or deceptive content
• Collect or harvest personal information of other users without consent
• Upload or transmit malicious code, viruses, or disruptive data
• Circumvent, disable, or interfere with security features of the Service
• Reverse engineer or attempt to extract source code from any part of the Service
• Use the Service for any unauthorized commercial purpose

The Company reserves the right to determine, in its sole discretion, what constitutes a violation of this section and to take any appropriate action, including immediate termination of access.

The Service may contain links to or integrations with third-party websites, tools, or services. These are provided for convenience only. The Company has no control over and assumes no responsibility for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR UNINTERRUPTED ACCESS. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, VIRUS-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. AI-GENERATED OUTPUTS ARE NOT WARRANTED TO BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.

No advice, testimonial, or information obtained through the Service shall create any warranty not expressly stated herein. Results experienced by other users are not guaranteed and may not be typical.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Service
• Any reliance on AI-generated outputs, information, or content provided through the Service
• Business losses, failed ventures, or adverse outcomes arising from acting on Service recommendations
• Unauthorized access to or alteration of your data or transmissions
• Any interruption, suspension, or termination of the Service

IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE LESSER OF (A) THE TOTAL FEES PAID BY YOU IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100.00). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to indemnify, defend, and hold harmless neuff and its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your breach of these Terms; (d) your violation of any law or third-party rights; or (e) any business losses or adverse outcomes resulting from your use of or reliance on the Service or any AI-generated output.

To the fullest extent permitted by law, you hereby release, waive, and forever discharge neuff and its officers, directors, employees, agents, and affiliates from any and all claims, demands, and causes of action of every kind and nature, known and unknown, arising out of or in connection with your use of the Service, including claims for economic loss, business damages, or loss of opportunity.

IF YOU ARE A CALIFORNIA RESIDENT, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH PROVIDES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE."

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding individual arbitration. You waive any right to participate in any class action lawsuit or class-wide arbitration. Any claims must be brought within one (1) year of the date the cause of action arose, or such claim is permanently barred. The prevailing party in any arbitration shall be entitled to recover reasonable attorneys' fees and costs.

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, pandemics, natural disasters, governmental actions, internet or platform outages, labor disputes, or technical failures.

If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. These Terms, together with the Privacy Policy and, where applicable, the Fund Module Terms Sheet, constitute the entire agreement between you and the Company with respect to the Service and supersede all prior agreements.

For questions about these Terms, please contact us at: getneuff.com